📜 Terms & Conditions

By accessing or using Wacky Water Park Jbay’s website or facilities, you agree to the following terms:

• All bookings are subject to availability and confirmation.
• Entry is permitted only with valid tickets or wristbands.
• Guests must follow all safety instructions and park rules.
• Wacky Water Park Jbay reserves the right to refuse entry or remove guests for misconduct or unsafe behavior.
• Prices, operating hours, and attractions may change without notice.

🛒 Terms of Purchase

When purchasing tickets, merchandise, or services:

• All prices are listed in South African Rand (ZAR) and include VAT unless stated otherwise.
• Payment must be completed before booking is confirmed.
• Digital tickets are non-transferable and must be presented on arrival.
• Group bookings or private events may require a deposit and signed agreement.

🔄 Returns & Refunds

We want you to have a great experience! However:

• Tickets are non-refundable unless the park is closed due to weather or operational issues.
• Merchandise may be returned within 7 days if unused and in original packaging.
• Refunds (if applicable) will be processed to the original payment method within 7–10 business days.
• No refunds on food, drink, or consumables.

🛡️ POPIA Compliance

In accordance with South Africa’s Protection of Personal Information Act (POPIA):

• We collect personal data (e.g., name, email, booking info) only for operational and marketing purposes.
• Your data is stored securely and never shared with third parties without consent.
• You may request access to, correction of, or deletion of your personal data at any time.
• By using our site or booking services, you consent to this data usage.

🔐 Privacy Policy

We respect your privacy. Here’s how we protect it:

• We use cookies to improve site performance and user experience.
• Personal data is encrypted and stored securely.
• We do not sell or trade your information.
• You may opt out of marketing communications at any time.
• Our site may contain links to third-party websites; we are not responsible for their privacy practices.

Contact Us HERE for any further info